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AhabanzaPolitiki y'Ibanga
Ibanga ryawe ni ngombwa

Uburyo turinda amakuru yawe

Ibisobanuro bisobanutse kandi byoroshye ku byo dukusanya, impamvu, n'amahitamo ufite.

Byavuguruwe bwa nyuma: September 25, 2026

Ntiduguriza amakuru yawe

Amakuru aboherezwa neza

Ufite ubushobozi ku makuru yawe

Nta gukurikirana byihishe

Kuri uru rupapuro

1. Incamake

High Prosper Services Ltd ("High Prosper", "twe", cyangwa "yacu") ikoresha highprosper.rw na porogaramu ya telefoni ya High Prosper, kandi itanga serivisi z'umwuga z'isuku, imicungire y'imyanda, na konti y'umukiriya/ kwishyura hirya no hino mu Rwanda. Iyi Politiki y'Ibanga isobanura amakuru yawe bwite dukusanya binyuze ku rubuga rwacu, amafishi yo gufata gahunda, na porogaramu ya telefoni, uburyo tubikoresha, abo tubisangiza, n'uburenganzira ufite ku makuru yawe bwite. Mu gukoresha urubuga rwacu, porogaramu yacu ya telefoni, cyangwa kohereza isaba ry'igiciro cyangwa gahunda, wemera imikorere isobanuwe muri iyi politiki.

2. Amakuru dukusanya

Dukusanya amakuru mu buryo bubiri: amakuru utanga utuduha ku buryo butaziguye, n'amakuru akusanywa mu buryo bwikora igihe ukoresheje urubuga rwacu cyangwa porogaramu ya telefoni.

  • Amakuru yo kuvugana atangwa binyuze mu mafishi yacu y'igiciro na gahunda, nk'amazina yawe yuzuye, aderesi ya imeyili, na nimero ya telefoni.
  • Amakuru y'aho uherereye utanga ku itanga rya serivisi, harimo intara, akarere, umurenge, akagari, n'umudugudu cyangwa aderesi y'umuhanda.
  • Amahitamo y'serivisi, harimo ubwoko bw'isuku usabye, itariki n'isaha ushaka, urwego rw'ihutirwa, n'ubutumwa cyangwa amabwiriza yihariye watanze.
  • Amafoto utanga ku bushake binyuze mu fishi yacu yo gufata gahunda kugirango tumenye neza ahantu hawe mbere y'urugendo.
  • Amakuru y'ikoranabuhanga akusanywa mu buryo bwikora, nk'ubwoko bwa mushakishi, ubwoko bw'igikoresho, aho uherereye bigereranijwe (biva kuri aderesi ya IP), n'amapaji wasuye, akoreshwa gusa mu gukoresha no kurinda urubuga.
  • Nimero yawe y'indangamuntu cyangwa iy'umusoro, aho bisabwa kugirango dutangize cyangwa twemeze konti y'umukiriya.
  • Aho uherereye neza (GPS), aho serivisi yawe yiyandikishirije, byanditswe n'itsinda ryacu ryo mu rugo cyangwa binyuze muri porogaramu ya telefoni.
  • Inyandiko z'ibyishyu — umubare, itariki, uko byagenze, n'uburyo bwo kwishyura — igihe wishyuye ukoresheje mobile money (nka MTN Mobile Money, Airtel Money), kohereza mu ikonti ya banki, cyangwa porogaramu yacu ya telefoni.
  • Amakuru y'igikoresho na porogaramu, harimo push notification token y'igikoresho cyawe, ubwoko bw'igikoresho, na verisiyo ya sisitemu y'imikorere, akusanywa igihe wemeje ubutumwa muri porogaramu yacu ya telefoni.
  • Amakuru y'ikosa cyangwa guhagarara kwa porogaramu, akusanywa mu buryo bwikora igihe porogaramu ihuye n'ikibazo cy'ikoranabuhanga, kugirango dushobore kubona no gukemura ikibazo.
  • Imibare y'ikoreshwa rya porogaramu itazwi umuntu ku giti cye, nk'amapaji porogaramu ugendamo n'ibikorwa ukora, kugirango dusobanukirwe kandi dunoze uburambe bwo gukoresha porogaramu.

3. Uburyo tukoresha amakuru yawe

Dukoresha amakuru dukusanya gusa ku mpamvu zifitanye isano no gutanga no kunoza serivisi zacu:

  • Kugirango tusubize ibisabwa byawe by'igiciro na gahunda, harimo kukuvugisha kuri telefoni, imeyili, cyangwa WhatsApp kugirango twemeze ibisobanuro.
  • Kugirango dutegure, duhuze, kandi dutange serivisi y'isuku cyangwa imicungire y'imyanda wasabye.
  • Kugirango dutunganye kwishyura no kubika neza inyandiko z'ibyishyu.
  • Kugirango tunoze urubuga rwacu, serivisi, n'uburambe bw'abakiriye bishingiye ku miterere y'ikoreshwa rusange itazwi umuntu ku giti cye.
  • Kugirango tumenyeshe amakuru y'serivisi, nko kwemeza isaha ya gahunda cyangwa kukumenyesha guhindura gahunda.
  • Kugirango dukurikize inshingano z'amategeko, harimo ibisabwa by'umusoro no kubika inyandiko z'ubucuruzi mu mategeko y'u Rwanda.
  • Kugirango tukoherereze ubutumwa (push notifications) ku byerekeye kwishyura, amakuru y'serivisi, n'imenyesha rya konti binyuze muri porogaramu yacu ya telefoni — ushobora kubifunga cyangwa kubifungura igihe cyose mu Igenamiterere.
  • Kugirango dukemure ibibazo by'ikoranabuhanga muri porogaramu yacu ya telefoni binyuze mu gutanga raporo z'ikosa n'iy'ihagarara mu buryo bwikora.

4. Ishingiro ry'amategeko ryo gutunganya

Twishingikiriza ku mishingiro y'amategeko ikurikira mu gutunganya amakuru yawe bwite, bihuje n'amategeko y'u Rwanda arengera amakuru:

  • Uruhushya — igihe utanga ifishi ku bushake, wemera ko dukoresha ayo makuru mu gusubiza icyo wasabye.
  • Gusohoza amasezerano — gutunganya bikenewe mu gutegura no gutanga serivisi wafashe natwe.
  • Inyungu zifite ishingiro — gutunganya bikenewe mu kurwanya uburiganya, umutekano w'urubuga, no kunoza serivisi, bigereranywa n'uburenganzira bwawe ku banga.
  • Inshingano y'amategeko — gutunganya bisabwa kugirango dukurikize ibisabwa by'umusoro, ibaruramari, cyangwa amabwiriza.

5. Uburyo dusangira amakuru yawe

Ntabwo duguriza, dukodesha, cyangwa dusoroza amakuru yawe bwite. Dusangira gusa mu bihe bikurikira biri biherereye:

  • N'abakozi bacu b'isuku n'imikorere, gusa mu rugero rukenewe mu gutanga serivisi wasabye (urugero, izina ryawe, aderesi, n'ibisobanuro by'serivisi).
  • N'abatanga serivisi badufasha mu mikorere yacu, nka Google (reCAPTCHA, ku kurinda spam, na Google Maps, ku kwerekana aho uherereye), hakurikijwe amabwiriza yabo y'ibanga.
  • N'abatunganya kwishyura n'abatanga serivisi za mobile money — nka MTN Mobile Money, Airtel Money, n'abo dufatanya nabo mu ma banki — gusa kugirango barangize igikorwa watangije.
  • Na Google (Firebase), itanga uburyo bwo kohereza ubutumwa (push notifications), imibare y'ikoreshwa rya porogaramu, n'amaraporo y'ihagarara kuri porogaramu yacu ya telefoni, hakurikijwe amabwiriza ya Google bwite y'ibanga n'itunganya ry'amakuru.
  • Igihe amategeko abisaba, urugero mu gusubiza isaba ry'amategeko ryemewe riturutse mu rukiko rw'u Rwanda cyangwa urwego rugenzura.

Ntituzigera tuguriza amakuru yawe bwite ku batangaza inkuru cyangwa abandi bashinzwe ubucuruzi, mu bihe byose.

6. Cookies n'ikoranabuhanga risa naryo

Urubuga rwacu rukoresha umubare muto wa cookies n'ikoranabuhanga risa naryo, bigarukira ku bikenewe mu gukoresha urubuga neza. Porogaramu yacu ya telefoni ntikoresha cookies za mushakishi, ahubwo yandika push notification token y'igikoresho nk'uko bisobanuwe mu gice "Amakuru dukusanya" haruguru:

  • Cookie y'ihitamo ry'ururimi (NEXT_LOCALE) yibuka niba ushaka Icyongereza, Ikinyarwanda, cyangwa Igifaransa, kugirango utagomba kongera guhitamo buri gihe usura urubuga.
  • Cookies z'umutekano zikoreshwa na Google reCAPTCHA kugirango zitandukanye abasura b'abantu n'amasoftware y'ikinyoma igihe wohereza ifishi.
  • Ntidukoresha cookies z'itangazamakuru, ibimenyetso byo gukurikirana ab'undi, cyangwa kuguriza amakuru y'ikoreshwa ku masano y'itangazamakuru. Ushobora guhagarika cookies mu igenamiterere rya mushakishi wawe, nubwo ibi bishobora kugira ingaruka ku ihitamo ry'ururimi no kohereza amafishi.

7. Uburyo turinda amakuru yawe

Dukoresha uburyo bw'ikoranabuhanga n'imitunganyirize bikwiye mu kurinda amakuru yawe bwite ku kwinjira kutemewe, guhindurwa, gusohoka, cyangwa gusenywa. Ibi birimo kohereza amakuru neza (HTTPS) hagati y'igikoresho cyawe — mushakishi cyangwa porogaramu yacu ya telefoni — na seriveri zacu, kwinjira kw'imbere kugarukira ku bakenewe gusa, no gusuzuma kenshi imikorere yacu y'umutekano. Ariko, nta buryo bwo kohereza kuri interineti bufite umutekano wa 100%, kandi ntidushobora kwemeza umutekano uzuye.

8. Igihe duhera amakuru yawe

Dubika amakuru bwite gusa igihe gikenewe kugirango dugere ku ntego zivugwa muri iyi politiki. Inyandiko za gahunda, serivisi, n'ibyishyu zikunze kubikwa mu gihe cy'umubano wacu w'ubucuruzi hiyongereyeho igihe gisabwa ku bibazo by'ibaruramari n'umusoro mu mategeko y'u Rwanda (akenshi kugeza ku myaka 5). Amakuru y'kuvugana y'itangazamakuru, nk'ubwiyunge ku makuru y'amakuru, abikwa kugeza igihe ukuyeho ubwiyunge bwawe. Amakuru y'imibare y'ikoreshwa rya porogaramu n'amaraporo y'ihagarara atunganywa binyuze kuri Google Firebase abikwa hakurikijwe igenamiterere rya Firebase risanzwe (ubu kugeza ku mezi 14), hanyuma agasibwa cyangwa akaba adakigaragaza uwo ari we. Ushobora gusaba gusiba amakuru yawe hakiri kare, hashingiwe ku nshingano zacu z'amategeko zo kubika, ukoresheje uburyo bwo kuvugana buri ku musozo w'uru rupapuro, cyangwa, ku bakiriya bakoresha porogaramu ya telefoni, ukoresheje ako kanya muri porogaramu munsi y'Igenamiterere → Siba konti yanjye.

9. Uburenganzira bwawe

Hakurikijwe amategeko y'u Rwanda arengera amakuru, ufite uburenganzira bukurikira ku makuru yawe bwite:

  • Uburenganzira bwo kumenya amakuru bwite ufite muri sisitemu yacu.
  • Uburenganzira bwo gusaba kopi y'amakuru yawe bwite.
  • Uburenganzira bwo gusaba gukosora amakuru atari yo cyangwa adasohoye.
  • Uburenganzira bwo gusaba gusiba amakuru yawe bwite, aho amategeko abyemera.
  • Uburenganzira bwo kwanga cyangwa kugarukira ku gutunganya runaka kw'amakuru yawe.
  • Uburenganzira bwo gukuraho uruhushya igihe icyo ari cyo cyose, igihe gutunganya bishingiye ku ruhushya.
  • Uburenganzira bwo gutanga ikirego ku Rwego rw'Igihugu rw'Umutekano w'Ikoranabuhanga (NCSA) niba utekereza ko amakuru yawe yacungwe nabi.
  • Uburenganzira bwo gusaba gusibwa kwa konti yawe y'umukiriya n'amakuru ayijyanye nayo ako kanya muri porogaramu ya telefoni ya High Prosper, munsi y'Igenamiterere → Siba konti yanjye.

Kugirango ukoreshe ubu burenganzira ubwo ari bwo bwose, duvugishe ukoresheje uburyo bwo kuvugana buri ku musozo w'uru rupapuro, cyangwa ukoreshe ihitamo "Siba konti yanjye" muri porogaramu ku isaba ryo gusiba konti. Tuzasubiza mu gihe gikwiye, akenshi mu minsi 30.

10. Ibanga ry'abana

Serivisi zacu zigenewe abantu bakuru n'ibigo bishobora gusinya amasezerano y'serivisi. Ntabwo dukusanya ku bushake amakuru bwite y'abana bafite munsi y'imyaka 18. Niba utekereza ko umwana yaduhaye amakuru bwite, nyamuneka tumenyeshe kugirango tuyasibe.

11. Aho amakuru yawe abikwa

Urubuga rwacu na sisitemu zacu z'imbere bishobora kuba bikorera kuri seriveri ziri hanze y'u Rwanda, kandi bimwe mu bikorwa bya porogaramu (ubutumwa — push notifications, imibare y'ikoreshwa, n'amaraporo y'ihagarara) bitunganywa na Google Firebase ku bikoresho by'isi yose bya Google. Aho bibaye, dufata ingamba zikwiye kugirango amakuru yawe agume afite urugero rumwe rw'urinzwe, ruhuje n'ibisabwa by'u Rwanda byo kurinda amakuru, uko byaba bitunganywa cyangwa bibitswe hose.

12. Impinduka muri iyi politiki

Dushobora kuvugurura iyi Politiki y'Ibanga rimwe na rimwe kugirango igaragaze impinduka mu mikorere yacu, serivisi, cyangwa ibisabwa by'amategeko. Tuzashyira politiki ivuguruye kuri uru rupapuro hamwe n'itariki y'"ivugururwa rya nyuma". Tubasaba gusuzuma uru rupapuro buri gihe. Impinduka z'ingenzi zigira ingaruka ku buryo dukoresha amakuru yawe zizamenyeshwa mu buryo bugaragara aho bikenewe.

Iyi Politiki y'Ibanga itangwa nk'ibisobanuro rusange by'imikorere yacu y'amakuru kandi ntiyitwa inama y'amategeko. Ku bibazo ku burenganzira bwawe bwihariye mu mategeko y'u Rwanda, twagira inama yo kubaza umunyamategeko wabigize umwuga.

Ufite ibibazo ku makuru yawe?

Turi hano kugufasha

Vugana n'itsinda ryacu ku isaba iryo ari ryo ryose rifitanye isano n'ibanga — kwinjira, gukosora, gusiba, cyangwa ibibazo rusange ku buryo dukoresha amakuru yawe.

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